Ethics & Compliance
At Lilly, we strive to earn and maintain the trust of people we serve by acting ethically and responsibly in all that we do every day. We set high standards for our products, operations and performance, and we show caring and respect for those touched by our work.
Since our founding nearly 150 years ago, we have approached our company’s business with a deep sense of responsibility to all our stakeholders. Our actions, now as then, are grounded in our company’s core values of integrity, excellence and respect for people.
As part of our commitment to these values, we have developed and continue to refine and improve our ethics and compliance program. This program, which is designed to promote ethical conduct and instil a culture of integrity, includes dedicated teams supporting global anti-corruption, bioethics, and privacy programs. We require our employees to complete annual training in ethical business practices and have systems in place designed to detect violations of laws, regulations and company policies. Everywhere we operate around the world, we commit to upholding our high standards for our products, our ethical conduct and our performance.
Our global ethics and compliance program supports this commitment and is designed to meet all external requirements including codes issued by the International Federation of Pharmaceutical Manufacturers & Associations, the Pharmaceutical Research and Manufacturers of America, and European Federation of Pharmaceutical Industry Associations.
We actively promote open communication at all levels of the organization. Our employees understand they have an obligation to speak up when they have questions or concerns about potential violations or unethical behaviour that could harm Lilly or the people we serve. Our leaders are expected to support and promote this open communication. Employees can report concerns to leadership, as well as human resources, ethics and compliance, or legal. The Lilly Ethics and Compliance Hotline is available online 24 hours a day to employees and the public globally, subject to local law, or via email. The hotline website also lists up-to-date local phone numbers for most countries, where available. Translation services are available, if needed, and reports may be made anonymously.
Report an Ethics Violation or Concern
If you believe that in the course of doing business we have not met regulations, or even fallen short of our own values, please tell us by contacting the Lilly Ethics and Compliance Hotline via this website. You can find up-to-date local phone numbers for most countries, where available, and you will be prompted with instructions for submitting a report consistent with local process. You also have the option to send us an email directly.