Contact Us

Eli Lilly and Company (NZ) Limited

Registered Office:

Level 27, 88 Shortland Street
Auckland 1010
New Zealand

Postal Address:

PO Box 109197 Newmarket
Auckland 1149
New Zealand




Report an Adverse Event or Product Complaint

Please do not use this website to report side effects or complaints about a Lilly product. If you experience side effects, talk to your doctor or other health care professional. This includes any possible side effects not listed in the package leaflet.

To report a side effect or product complaint with a Lilly product please call:

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Call 0800 500 056

Medical Information

If you have a question about one of Lilly's products, you can contact us via chat or phone:

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Chat ‘Live’ to one of our Medical Professionals

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Call 0800 500 056

Report an Ethics Concern

If you believe we have not met regulations or fallen short of our own values, please tell us by contacting the Lilly Ethics and Compliance Global Hotline on 0800 447 737.

Media enquiries

Call 0800 500 056 or email au_media@lilly.com

Media enquiries will be redirected to Eli Lilly Australia.

General enquiries

Call 0800 500 056 or (09) 523 9300

Eli Lilly cannot provide medical, healthcare or counselling services. Please contact your healthcare professional if you need to speak with someone regarding your health or any medical treatment including any products featured on this website.